Tag: outstanding customer service

Hotels by The Harbor in Sydney, Australia

The Shangri-La Hotel in Sydney Australia lights up the city

The Shangri-La Hotel in Sydney Australia lights up the city

There’s lots to do and see in the lively city of Sydney, Australia.  Check out the harbor, go on a wine tasting tour in Hunter Valley, hang out on the beaches, or take in the exciting nightlife.

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Kiefer Sutherland Attacks Strand Hotel Christmas Tree – Celebrity Hotel Moments

All kinds of interesting things happen in hotels, and often celebrities are involved.

Kiefer Sutherland

Kiefer Sutherland

The holidays can bring out the stress monster within, especially when you’re far from home. Back in 2006, Kiefer Sutherland dealt with seasonal anxiety by having a few drinks with some friends at the Strand Palace Hotel in London. Then he attacked the Christmas tree in the lobby.

I’m sure at the time, to Kiefer, it seemed like an eminently reasonable thing to do. He even made arrangements to pay for the damages before he took the tree down with a flying tackle, which was caught on video for him “enjoy” watching for the rest of his life.

The staff at the Strand, who clearly have outstanding customer service training, are reported to have handled it calmly and professionally, prompting Sutherland to say, “This f—ing hotel rocks!

Merry Christmas!

photo: ballookey on flickr

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