New Otani Hotel & Garden

120 S Los Angeles St, Los Angeles, CA 90012

Hotel Class

4.0

User Rating (5 sources) ×

Orbitz
Yahoo! Travel
TripAdvisor
Epinions.com
CitySearch

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Only steps from the Civic Center, government offices, major corporations, minutes from the Los Angeles Convention Center, Staples Center, ... more on Yahoo! Travel

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Ratings & Reviews for New Otani Hotel & Garden from Around the Web

Avg Rating

4.0

(48 reviews)

87% of guests recommend this place.

Comfort:

Condition & Cleanliness:

Location:

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Top Reviews from Around the Web:

Otani is a great place to stay for the business traveler. more on Yahoo! Travel

Clean, spacious room, spa, gym and everything you expect from a hotel. more on Yahoo! Local

For anyone who is interested in visiting the downtown galleries don't... more on Orbitz

Parking garage was decent, felt safe leaving my car there. more on CitySearch

Nothing over 6 feet tall will fit in their garage and I had two mountain bikes perched on top of my Ford Focus. more on Epinions.com

Avg Rating

4.5

(31 reviews)

Top Reviews From Yahoo! Travel

The outside of the hotel gives you the appearance that it'll be immaculate, but it's far from that. The furniture in my room was damaged, and there was something dark on the walls. The staff appear to be very ... more on Yahoo! Travel

I chose the New Otani Hotel because of it's location (near an event I was attending that evening). I really enjoyed the staff and the Japanese Garden that the hotel had. The only downfall was the lack of Air Conditioning ... more on Yahoo! Travel

They don't let you check in until 3:00pm which is so late in the afternoon. They set me up in a room that was being worked on (Horrible). There was a leak in the celing, wallpaper that was coming up & title that had mold. The second ... more on Yahoo! Travel

The Hotel has lovely gardens, but don't go on a weekend as they are off limits for weddings. The SPA is barely able to be called a SPA. The staff is gracious, but the facilities are greatly lacking. Which is a shame, given that is ... more on Yahoo! Travel

The room is in need of a facelift. The bath wash basin has a leaking faucet which probably requires only a minor repair ... more on Yahoo! Travel

Avg Rating

3.0

(10 reviews)

Top Reviews From TripAdvisor

Rooms were clean and smelled good. Beds were comfy. Had a slight issue with door, which engineering came out and fixed right away. Front desk was very friendly and helpful. Hotel was right across ... more on TripAdvisor

This is the second time within one month that I have stayed at Kyoto Grand (the first for my birthday and the second for relaxation). I would love to do this at least once a month! On my birthday, the ... more on TripAdvisor

Fhey garden venue for the wedding should have been better prepared. too many services back to back. during our ceremony we could here chatter and clatter coming from the ... more on TripAdvisor

The room was good, the houskeeping was good. The food was very good. The fitness room was inadequate, one outdated treadmill and two outdated stationary bicycles. ... more on TripAdvisor

Lovely stay at the Kyoto Grand. The room was quiet, the views were fabulous and the amenities great. Very clean, no smelly smells, nice TV and comfortable bed. The water pressure in the shower was a b ... more on TripAdvisor

Avg Rating

4.0

(3 reviews)

Top Reviews From Orbitz

Located in Little Tokyo in LA and only 4 blocks away to the nearest metro stop, the New Otani Hotel is very convenient to ... more on Orbitz

The new onti hotel was a great value for what I paied and was more than satisified... more on Orbitz

The New Otani is right in the center of downtown L.A. For anyone who is interested in visiting the ... more on Orbitz

Avg Rating

3.5

(3 reviews)

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Top Reviews From Epinions.com

Spent last night there and attended a wedding in their garden with a reception at their banquet hall. Parking was a issue. Nothing over 6 feet tall will fit in their ... more on Epinions.com

I stayed here in May 2004. I didn't do much in and around the hotel, but here is my .02 worth. The hotel has a large lobby, and a small Starbucks stand (I don't think it's brewed on site - thermos kind). The room is nothing special, ... more on Epinions.com

I have stayed at this Hotel on two occasions. I really enjoyed myself both times. The rooms are clean and the staff is friendly. The rates are decent as well. They have a great Beer Garden. You can BBQ your own food. ... more on Epinions.com