Top Reviews From TripAdvisor
All I can add was that we were in the hotel room (according to RCI) or whatever fancy name (Grand Master Room?) they have for their smallest room and while it would have been great to have a kitchen a ... more on TripAdvisor
We stayed here for 10 days. Not only is this resort huge, but it's beautiful as well. Staff members were friendly and quick to offer assistance. As members of the Grand Mayan vacation club, our 1 bedr ... more on TripAdvisor
Recently spent 2 weeks at this hotel through a time swop with RCI. I was blown away. It is very well located between Playa Del Carmen and Cancun, has every imaginable facility and outstanding service. ... more on TripAdvisor
Huge resort. Must stay close to main buildings/pools if you want to avoid waiting for shuttles to get around resort. Service is top-notch. If room service was requested, service typically arrived with ... more on TripAdvisor
We actually found the resort to be beautiful with amazing collection of heated pools and spacious clean rooms. The reason I'm giving it an average rating is the attitude of staff. I don't think they'r ... more on TripAdvisor