Extendedstay America Austin Northwest, Austin

Top Reviews From MyTravelGuide

When we arrived, at 6:15 p.m. on a Saturday afternoon, no one was manning the front desk-- we could not check in. We waited 15-20 minutes, and no staff ever appeared. A hand-written note at the desk directed us to call an extension ... more on MyTravelGuide

Overall the experience was comfortable and good with pleasant staff always willing to help. The overall condition of the facility requires attention. While the infrastructure of the hotel is good the carpet is dirtu , maintenance ... more on MyTravelGuide

Well, first aloted non smoking room #303, did have the choked flush system in the bathroom, with black stains on the worn carpet (next to the mirror). On my reporting to reception about choked flush they gave me rubber plunger thing. ... more on MyTravelGuide

Overall my experience was good, because of the amenities in the room I had. We had a dishwasher, sink, small stove, microwave, and refrigerator. We even had two rooms, with a sleeper sofa in the living room. The staff was very friendly ... more on MyTravelGuide

The air conditioning did not work in my room. It was a non-smoking room, but smelled like smoke. When I arrived, I had to wait for someone to check me in. I had a hard time finding the hotel because their sign is not lit. There was ... more on MyTravelGuide